Looking Glass
For SAP support teams
Say what you need, and it opens the right SAP screen with the document number filled in. It asks before anything can change data, and makes no network requests of its own.
Hotkey tools for company systems
One hotkey takes your people to the right screen in the systems you already use. We build it around your company, with engineers reviewing every change and the AI you choose, in a fixed-fee pilot you can stop after.
Two ways to work with us
For SAP support teams
Say what you need, and it opens the right SAP screen with the document number filled in. It asks before anything can change data, and makes no network requests of its own.
Built custom, with the AI you choose
We build a hotkey tool wired into the systems your team uses. Engineers review every change and AI speeds them up, and you keep the source, the tests and the runbook. Start with a pilot: one system, about ten commands, a fixed fee, and a clear stop point.
The hunt tax
Every lookup that takes a few clicks too many is paid time. Put in your own numbers. These are starting values you should replace, not our claims.
Lost to hunting, every month
0 hours about $0
Could be given back
0 hours about $0 a month
Arithmetic on your inputs, 21 working days a month. We have not measured your team, and a pilot is how you find the real number.
Get your pilot scopedThe offer
Pick one system and about ten commands your people use most. We build them, you try them on real work, and you decide what happens next.
If the pilot does not meet the written acceptance criteria, tell us within 10 business days of delivery which criteria are unmet. We fix them at no extra fee. If we cannot bring it into line within 15 business days of your notice, we refund the pilot fee. This covers the agreed deliverables. It does not promise adoption, savings or revenue, or the uptime of your other systems.
We have no client case studies yet. Our SAP beta is our own product, tested and published, not a client deployment. Read the worked example with its test results, the security overview and the product video, then decide whether a pilot is a fit.
What a hotkey tool does
A small desktop tool, one hotkey away, built around the systems your people already use. It is not another place to log in. It is a faster way into the ones you have.
Say what you need, or type a code and a number. It searches across the systems you connect.
It opens the right screen with the details in, so nobody hunts through menus or memorizes codes.
Permissions follow your own sign-in. Change screens ask first, and a production lock can refuse risky actions outright.
Use a model that runs on the computer, one on your own cloud account, or no AI at all. Nothing is sent to a model unless you turn on a cloud option, and we name the provider first.
Where it can connect
Systems we build for, and the first one is SAP, in beta. Names belong to their owners. See how each one connects.
Our founder has worked with the interfaces of these systems before. Only SAP is a built connector today, in beta; the rest are scoped with you in a pilot, and each one is marked honestly.
For teams where privacy is not optional
Healthcare, legal and e-commerce teams need faster lookups and cannot paste records into a chatbot. Our tools keep data in your systems, follow your permissions, and use AI only the way your rules allow, including none.
Billing, referrals and front desk find forms, policies and screens in your own EHR. Minimum necessary, no shadow records.
Permission-respecting search with no cross-client index, and no AI unless your firm and clients allow it.
Orders, tickets, tracking and refunds from one hotkey, with payment tokens only and no card numbers.
What we build
The companies that pull ahead in the age of AI will not be the ones with the thinnest layer over someone else’s model. They will be the ones with their own tools, built around how they actually work, and engineered to last.
Deterministic logic, integrations, data flow and a gate before anything changes. A model is one component, never the whole product.
You are not renting access to a prompt. You own a system your own people can run, change and trust.
Tools that make your specialists faster at the thing that sets your company apart, which a generic AI product cannot copy.
The difference
AI can write code in seconds. Whether that code is correct, secure and maintainable is an engineering question, and it takes an engineer to answer it. An AI wrapper skips the question altogether: a thin layer over someone else’s model, easy to copy and easy to lose.
Why buyers are right to ask
EMA survey of 206 IT and technical leaders, as reported on PR Newswire. Survey findings, not a measure of every organization. Our answer is a process: review, tests, data-flow drawings, and source you own.
Behind the wheel
AI drafts code, proposes tests and searches documentation faster than anyone. It does not understand your business, carry responsibility, or know when it is wrong. Our engineers do.
The engineering method
Write down what it must do, and what it must never do, before any code.
An engineer chooses the architecture, the data flow and the failure modes.
AI drafts and suggests. An engineer reads, rewrites and owns every change.
Tests and an evaluation on data we did not tune on gate every release.
Source, tests, runbook and a plain list of limits. You own it.
One change, start to finish
The robot drafts. An engineer reviews every change at the gate. Tests promote it. Only then does it reach release, and nothing skips a stage.
A worked example
We have no client names to show yet, and we will not invent any. Instead, here is how our method looks on something we built and ship ourselves.
Looking Glass finds the right SAP screen from plain words and opens it with the document number filled in. It never saves or posts anything, and it makes no network requests of its own.
Honest about it: it has been tested against a stand-in for SAP. The first results on a real SAP system come from the beta.
Before you ask
They can, and so can your competitors. Everyone gets the same assistant and the same edge. We build tools around your own systems and rules, and you own them.
Trust the process, not the tool. A named engineer reads and answers for every change, and tests must pass before anything ships. AI drafts. It never approves.
It cannot act alone. Anything that changes data or money stops at a fixed gate and waits for a person. We test on data we did not tune on, and show you the misses.
No. You get the source, the tests and a runbook, and the model can be swapped. Nothing breaks because a provider raised a price or changed a prompt.
You find out first. A short, paid, fixed-scope discovery ends in a written brief, an evaluation plan and a quote. Stop there if it does not add up.
Nowhere without your say. We draw the data flow first, name any model provider before a single byte is sent, and never train on your data.
Questions
Pilots start at $15,000 as a fixed fee, covering one system and about ten commands. The exact price depends on the system and is written down after a free first call, before any work starts. Half is paid to begin and half on delivery. If access to your system is unclear, we start with a short paid scoping step that is credited to the pilot. A full build and monthly care are quoted after the pilot.
It is the same idea, built around your company. Raycast is a capable general launcher with shared commands, extensions and AI, and some teams should simply use it. Build custom when your people live in systems an off-the-shelf tool does not connect to, when your permissions, privacy rules or compliance needs decide what can be searched and which AI is allowed, when you need it to run with no AI or send nothing off the computer, or when you want to own the source. We say so on the first call if an off-the-shelf tool fits.
No. A wrapper is a prompt and an interface over someone else’s model. We build engineered software: your logic, your data flow, your integrations and a gate before anything changes, with a model used only where it earns its place. You own the result, and it does not stop working when a model provider changes a price or a prompt.
No. Vibe coding means accepting whatever an AI produces and hoping it works. We write a specification first, an engineer reads and takes responsibility for every change, and tests gate each release. AI makes the engineers faster. It does not replace their judgement.
Yes, and we say so. AI coding tools are part of our process, under engineers who review everything they produce. What we rely on is a written specification and tests that run before every release, not trust in any tool.
No. When a project needs a model provider, we use terms under which your data is not used for training, and we tell you which provider before any of your data is sent.
Not yet to name. Our worked example is our own product, and we say so. If we ever publish a client’s name, it will be with their written permission.
We choose per project, from cloud models from providers such as Anthropic to open models that run on your own infrastructure, and write the choice into the data-flow diagram.
We do not sell hype, guarantee savings, or build anything that acts on money or records without a confirmation step.
Lawrenceburg, Tennessee. We work with businesses across the United States.
Start here
Name the system. We reply within two business days, say honestly whether a pilot makes sense, and the first conversation is free.